Try on the belt over clothing, and refold with it fastened and flat, in order to return. We scrutinize garments for compliance.
As you realize the product needs to be changed or returned please use our Existing Orders form, or contact our office 808 572 0440. We need to be notified of any issue,please check the time in Hawaii before calling.If sizing is an issue, exchange shall be made in a timely manner. If you are unsure of your correct size use our sizing chart or contact us with your:
Please write your ORDER NUMBER & EXCHANGE or RETURN on the outside of package for easier exchange or return of unopened unused item to - Maui Healing Kits; PO 791114, Paia, HI 96779
Shipping is not refunded and customer must pay for shipping back to Maui Healing Kits LLC. 30 days after shipment date no exchanges or returns will be refunded.
To exchange any item purchased from www.csectionrecoverykit.com please place a new order online and return your original purchase with your client ID number and EXCHANGE clearly labeled on the outside of the shipping box. Upon receiving your exchange, you will be charged shipping. Please be advised of the following information:
Returns: To properly request any returns please complete the Return Authorization form below. Upon receiving your item back, you will be refunded the price you paid less shipping with a $20 restock fee.
Products that do qualify for a return must meet the following conditions:
You will be responsible for all shipping charges. Packages mailed back C.O.D. will not be accepted. It is strongly recommended that you use a traceable and insurable shipping method. Until our warehouse confirms receipt we are unable to issue a refund. We are not responsible for lost packages. Returns will be processed within 1-2 weeks of our warehouse receiving your item. All returns will be credited to the original credit card used. Please allow up to 2 billing cycles for the credit adjustment to appear on your credit card statement.
If you have received damaged goods, please contact us immediately after receiving the product via email or call us at 808 572 0440 Hawaii time. Please inspect the belt and try on before going to the Hospital. We sincerely want to meet your needs but sometimes there is a issue with about 1-2% of product concerning the attachment areas (Velcro R) or sewing.
Maui Healing Kits,llc. warrants our products against defects in materials and workmanship. We stand behind all of our products and will either repair or replace free of charge during the first 21 days after purchase any binder that does not meet our high standards. Proof of purchase is necessary. We require that the product be sent to us directly so we can confirm the defect and make a decision on whether to repair or replace the item.